FAQ

Can I get the raw video or photo files?

Other FAQs

No.

File size becomes an issue when encrypting and packaging raw files on the device before sending. In future, when devices become more powerful, we may re-evaluate, but for now, devices are usually not powerful enough to send reports promptly. Like most things in life, there is a trade off between quality and speed!

The quality of the video and image files is still very high (particularly for PicSafe PRO users). There are very few circumstances where the quality will not suffice for all manors of medical use. For the situations where higher resolution is required we remind you that PicSafe is not designed to replace traditional clinical photography departments! Its aim is to help doctors deliver better patient care by allowing them to capture, share and store patient photos quickly.