Compressing and encrypting large files needs to be done on the device before sending a report. The time it takes to perform the compression is, in large part, a factor of how powerful the device is. As such, only newer iOS and Android devices can do this. In general, the older the device, the slower it is to compress.
Below is a list of iOS devices that support capture of video.
|6S Plus||September 2015|
|7 Plus||September 2016|
|8 Plus||September 2017|
|iPad||Pro (1st gen) 9.7-Inch||November 2015|
|Pro (1st gen) 12.9-Inch||March 2016|
|Pro (2nd gen) 10.5-Inch||June 2017|
|Pro (2nd gen) 12.9-Inch||June 2017|
As for Android, we base device capability on the version of Android on your device. Note, because it's possible to upgrade some old Android devices, there may be some situations where an Android device is not suitable for video capture. The compression will take a long time to perform.
|Android 6.0||Marshmallow||October 2015|
|Android 7.0||Nougat||August 2016|
|Android 7.1||Nougat||August 2016|
|Android 8.0||Oreo||August 2017|
|Android 8.1||Oreo||December 2017|