Slay Pty Ltd (ACN 168 669 038) ("PicSafe"/"us"/"we"/"our") is committed to protecting the privacy of your personal information. This policy explains how PicSafe manages the personal information that we collect, use and disclose and how to contact us if you have any further queries about our management of your personal information.
PicSafe may collect information about you in a variety of ways. Generally speaking, PicSafe will collect personal information directly from you or from your authorized representative. For example, when:
We may also collect, use and disclose personal information about customers or potential customers from third party sources or a publicly available source, or from marketing and similar lists legally acquired by us.
If you wish to provide us with personal information about another person, you must first obtain their permission and please make sure that you tell them about the content of this policy.
See the section on "Our online services" below for more information about our collection of personal information online.
We hold personal information electronically and in hard copy form, both at our own premises and with the assistance of our service providers.
We implement a range of measures to protect the security of personal information, including – depending on the circumstances – electronic access controls, premises security and network firewalls.
We may collect current and historical personal information including information about your:
PicSafe provides an online platform designed to facilitate the sending of data and media (including: photographic images, video clips and audio recordings) by health professionals to addressees that they designate.
We collect, hold, use and disclose personal information to provide our platform and services.
We may not be able to do these things without your personal information. For example, we may not be able to communicate with you or allow you to use our platform.
We may provide marketing communications and targeted advertising to you on an ongoing basis by telephone, electronic messages (eg. email), online (including websites and mobile apps) and other means, unless you opt out or we are subject to legal restrictions. See the marketing materials for details of how to opt out, or contact us as set out below. We will not use personal information about you for direct marketing purposes except in accordance with applicable legal requirements.
We may exchange your personal information with our related bodies corporate, your and our representatives, your family members (where appropriate) and our service providers. Our service providers include providers of archival, auditing, accounting, customer contact, legal, business consulting, banking, payment, debt collection, delivery, data processing, data analysis, document management, information broking, research, investigation, insurance, website or technology services.
This section applies to our website at picsafe.com and to our other online services including our apps, email communications and social media profiles (together, ‘Online Services').
If you use our Online Services to read, browse or download information, our system may record information such as the date and time of your interaction, the pages accessed and any information downloaded. This information is used for statistical reporting and website administration and maintenance purposes.
Like many other websites, our website may use ‘cookies' from time to time. A cookie is a piece of information that allows our system to identify and interact more effectively with your browser. The cookie helps us to maintain the continuity of your browsing session and remember your details and preferences when you return. You can configure your web browser software to reject cookies however some parts of our website may not have full functionality in that case.
Our Online Services may also use, from time to time, other third party services, including, among others: Google Analytics, Google AdWords, Facebook,and Twitter. These services help us understand: (1) how you use and interact with our Online Services; and (2) the effectiveness of our marketing strategies.
The Online Services may contain links to other sites. We are not responsible for the privacy practices or policies of those sites.
Please contact us if you wish to seek access to or correct any personal information we may hold about you. We aim to respond within a reasonable time and may need to verify your identity.
Please provide as much detail as you can about the particular information you seek, in order to help us locate it. We may deny some requests for access to or correction of personal information where the law allows us to do so.
Attention: Privacy Officer
Slay Pty Ltd
93 Nicholas Street, Ashburton, Victoria, Australia, 3147
If you contact us with any concerns about how we have handled your personal information, we may request additional details from you regarding your concerns, and may need to engage or consult with other parties in order to investigate and deal with your issue. We will keep records of your request and any resolution.
Last updated: 31 January 2017
Slay Pty Ltd