Frequently Asked Question: FAQ:

How do I capture and send medical photos to Epic?

Other FAQs

Picsafe Epic

You can quickly and easily send medical photos from PicSafe to Epic. There are two methods of integrating with Epic.

Standard Method



  1. Take a photo in PicSafe.
  2. On the Send screen, select My PicSafe.
  3. On your computer, go to and sign in.
  4. Click on the Download PDF button next to the report you just sent.
  5. Open Epic and add like you would any other document.
  • Quick and compliant method for getting photos off your phone.
  • None.

Automated Method


Your IT department must grant PicSafe permission to upload "reports" directly into Epic. Click the button below to get an info pack to give your IT department.

Get IT Department Info Pack

  1. Take a photo in PicSafe.
  2. On the Send screen, select My PicSafe.
  3. Select Epic in the send screen.
  • Compliant method for getting photos off your phone into the medical record.
  • Quickest method for getting photos into the medical record.
  • Can validate patient details are correct.

Why is this better than using the standard camera on my phone?

  1. You can document consent.
  2. Patient data doesn't travel internationally.
  3. Photos aren't stored alongside personal photos.
  4. Metadata is stripped from photos.
  5. Medical photos aren't accessible if you lose your phone.
  6. Patient Data is encrypted when transferred.
  7. It's easier than sending a photo to yourself and then importing it.

See the Can't I just use the default camera app? FAQ form more.

For Developers

PicSafe does "automated" integrations via Fast Healthcare Interoperability Resources (FHIR). FHIR is a standard way of defining an API for healthcare resources. More information can be found at the FHIR website and in the PicSafe Documentation.