Frequently Asked Question: FAQ:

How do we securely store medical photos?

Other FAQs

Patient photos form part of the patient's medical record. As with any document that forms part of the patient's medical record, you must store photos securely. Placing medical photos into a patient's medical record can be a rigmarole, but it is required if it is used to help treat the patient (like a standard laboratory test).

PicSafe provides integration into third-party medical record vendors to allow automatic entry of medical photos into the appropriate patient's medical record (for details, please see our documentation).

You must securely store photos taken for research and education purposes, as well. What is considered "secure", and what is not, is always going to be debatable. In the real world, there is always a trade-off between security and practicality. Storing photos on a USB drive, which is in turn stored in a high-security vault, is secure but not practical. Storing photos unencrypted on your phone is practical but certainly not secure.

Box and Dropbox are considered the most popular cloud storage services available. Both Box and Dropbox offer a HIPAA-compliant secure storage option.

The biggest threat to security is your password

80% of "Security Incidents" that occur are the result of weak passwords. "Organisations are spending millions of dollars to beef up their data, application, and network security, but still keep overlooking the one obvious area of exposure: user passwords."

Passwords can be hard to remember which explains why 80% of people reuse the same password for lots of services. When a security breach does occur (e.g. in 2016 Yahoo revealed that 1 billion accounts were compromised), you can count on hackers trying the same passwords to access to other services.

We recommend using a password manager like 1Password or LastPass.

PicSafe Integration with Box and Dropbox

If you have PicSafe PRO or your part of a PicSafe Enterprise License, you can link your Box or Dropbox account and upload medical photos directly to Box or Dropbox. Doing so dramatically streamlines the workflow in a busy clinic setting where smartphone medical photography provides critical input to supporting patient therapy and billing processes. PicSafe PRO costs AU$14 a month.